Socially smart cities

Making a difference in urban neighbourhoods

This report draws on a trans-European research, learning and action project conducted between 2017 and 2019 called Smart Urban Intermediaries (SUIs). We wanted to better understand how positive change can happen in our cities and generate dialogue on the role of intermediaries in such change.

The report has been developed and edited with our co-operation partners and the smart urban intermediaries involved in the project. The report is accompanied by a separate policy briefing that addresses questions of context, barriers and enablers to smart urban intermediation, and sets out the implications of our research for policy and practice.

Who was involved?

Smart Urban Intermediaries was a research project funded by Urban Europe, involving the Universities of Birmingham, Edinburgh, Roskilde and Tilburg, and the Danish Town Planning Institute. Smart Urban Intermediaries also worked with 19 co-operation partners and 47 local organisations. The project worked closely with a cohort of 41 individuals who are active in one of four neighbourhoods: Osdorp and Slotermeer-Slotervaart in Amsterdam, Sparkbrook and Balsall Heath in Birmingham; Northwest in Copenhagen, and Govan in Glasgow.

This report is based on the Smart Urban Intermediaries research project: