This report presents concrete examples of how companies and public
administrations in the EU are using, or trying to use, AI. It discusses the
potential implications for fundamental rights and shows whether and how
those using AI are taking rights into account.
FRA interviewed just over a hundred public administration officials, private
company staff, as well as diverse experts – including from supervisory and
oversight authorities, non-governmental organisations and lawyers – who
variously work in the AI field.
Based on these interviews, the report analyses how fundamental rights are
taken into consideration when using or developing AI applications. It focuses
on four core areas – social benefits, predictive policing, health services and
targeted advertising. The AI uses differ in terms of how complex they are,
how much automation is involved, their potential impact on people, and how
widely they are being applied.
The findings underscore that a lot of work lies ahead – for everyone.