• Externe Kennisinstelling

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Time design for building trust in communities of systems and people

Multi-agent system (MAS) design focuses primarily on design of functionality, structure and (emergent)
behaviour. Very little research focuses on the design of interaction between MASs and human users (multi-actor systems), and in particular on the design of trust. Based on the YUPTA framework and exploratory
research, this paper argues, that temporal engagement between human beings and multi-agent systems must be explicitly designed and implemented for trust in multi-actor systems, including MAS, to be acquired.

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