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MSc Thesis AMS Institute - Drawing insights for building and managing living labs by using the 4E Framework and the McKinsey 7S Framework

MADE Student Project

Living labs represent an approach for developing innovative products in a real-life context by involving public institutions, private actors, and users as active participants in co-creation. Even though living labs are becoming more and more popular, there are still aspects about them which have been understudied. The academic literature lacks in-depth analyses of living lab participants, as well as guidelines for developing and managing such endeavors. Therefore, as a preliminary step of this research, a pilot study was performed for investigating challenges faced by living labs, and to which of the four components of the 4-E Framework these related. Through 20 interviews, this revealed that 82% of the challenges mentioned were rooted in the Participants element. Conclusively, the need to focus on this element was confirmed.

References can be found inside the document.

Author: Daniel Buzatu

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Header afbeelding: Pixabay - Diversity

Icon afbeelding: AMS Institute logo vierkant rood

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